Booking Terms

No children under the age of 12 can be accommodated.
There is no capacity for extra beds in the room.
Wi-Fi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Pets are not allowed.
Rates are per room per night and we offer double and single rates
We accept Visa, Master cards and Snapscan at our premises
For any further booking enquiries, please contact Tracey Gordon Windsor House, 9 Windsor Lane, Dennendal, Tokai, Cape Town, South Africa

Mobile: 0825700934 Tracey / 0824177292 Mark


Cancellation Policy

It is advisable to ensure that your travel insurance covers you in the event of cancelled bookings.

A 50% deposit is required to secure the reservation, and the balance to be paid on day of arrival
We require a copy of your ID to be emailed to us upon confirmation.
0-14 days prior to arrival date: 0% of the deposit will be refunded.
15-21 days prior to arrival date: forfeit 75% of the deposit.
22-30 days prior to arrival date: forfeit 50% of the deposit.
In case of a no-show, 100% of the total accommodation cost will be charged.